Privacy Policy
Effective Date: February, 2026
Big Country Enterprise, LLC (“BCE,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services.
This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
When you use our website or contact our dispatch line, we may collect:
• Name
• Company name
• Phone number
• Email address
• Service location
• Vehicle information (tractor, trailer, load status, etc.)
• Any details you provide regarding service needs
We collect this information when you:
• Submit a service request form
• Call our dispatch line
• Send us an email
• Communicate with us regarding service
How We Use Your Information
We use the information collected to:
• Respond to service requests
• Dispatch towing or roadside assistance
• Provide quotes
• Communicate regarding service updates
• Maintain service records
• Improve our website and service operations
We do not sell or rent your personal information to third parties.
SMS & Phone Communications
By contacting Big Country Enterprise or submitting a service request, you consent to receive phone calls or text messages related to your service request.
Message frequency may vary based on service needs.
Standard message and data rates may apply.
We do not share SMS opt-in data or consent with third parties for marketing purposes.
If you wish to stop receiving text messages, you may reply STOP at any time.
Sharing of Information
We may share information only when necessary to:
• Coordinate service
• Process payments
• Comply with legal obligations
• Protect the safety and rights of Big Country Enterprise
We do not share customer information for marketing by unrelated third parties.
Data Security
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission is completely secure.
Cookies & Website Analytics
Our website may use cookies or basic analytics tools to improve functionality and understand how visitors use the site. This information does not personally identify you unless you voluntarily provide contact information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Children’s Privacy
Our services are intended for commercial and business use. We do not knowingly collect information from individuals under the age of 18.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
Big Country Enterprise, LLC
Phone: (404) 338-7995
Website: bigcountryenterprise.com